Posted by:
Donna Kennedy | Matt Devine | Vito Cangelosi|                                                                                                                         References

KM - General

Jennex, M.E. (2006).  What is knowledge management? International Journal of Knowledge Management, 2(2), i-iv.

King, W.R., Marks Jr., P.V., & McCoy, S. (2002).  The most important issues in knowledge management. Communications of the ACM, 46(9), 69-73.

Knowledge Management. (2008). In Wikipedia, the free encyclopedia. Retrieved November 11, 2008, from

Loermans, J. (2002).  Synergizing the learning organization and knowledge management. International Journal of Knowledge Management, 6(3), 285-294.

Mentzas, G., Kafentzis, K., & Georgolios, P. (2007).  Knowledge services on the semantic web. Communications of the ACM, 50(10), 53-58.

Sanchez, R. (2004).  Tacit Knowledge versus Explicit Knowledge: Approaches to Knowledge Management Practice. Retrieved November 23, 2008, from

Voss, A., & Schafer, A. (2003).  Discourse knowledge management in communities of practice. 14th International Workshop on Database and Expert Systems Applications (DEXA'03). USA, 782.

KM - Business

Agostini, A., Albolino, S., Boselli, R., DeMichellis, G., DePaoli, F., & Dondi, R. (2003). Stimulating Knowledge Discovery and Shariing. Proceedings of the 2003 international ACM SIGGROUP conference on supporting group work. USA, 248-257.


Chan, I. & Chao, C. (2008). Knowledge management in small and medium-sized enterprises. Communications of the ACM, 4(51), 83-88.


Graf, S. & List, B. (2005). An evaluation of open source e-learning platforms stressing adaptation issues.

Greenman, M. (2006).  The contribution of knowledge management systems to interorgainizational learning. Proceedings of the ACM SIGMIS CPR conference on computer personnel research. Claremont. 77-81.

Kankanhalli, A., Tanudidjaja, F., Sutanto, J., & Tan, B.C.Y. (2003).  The role of IT in successful knowledge management initiatives.. Communications of the ACM, 45(9), 93-97.

Kypreos,T. (2003). Building a business case for e-learning. eLearn.2(2). 2-3

Lee, M. (2008).  Linkages knowledge process and business process: A case study in China motor Corporations. International Conference on Convergence and Hybrid Information Technology. (5) 407 ? 412

Lien, T. & Young, S. (2006). Implementing e-Learning for the Media Industry: a case study of a small sized advertising company in Taiwan.Sixth IEEE Conference on Advanced Learning Technologies. 7, 591-595

Liu, S. & Fidel, R. (2007).Managing aging workforce: filling the gap between what we know and what is in the system.  Communications of the ACM, 12, 10-13.

Warnier, Y. (2008) October Statistics. Dokeos lead developer's weblog. Retrieved from  November 10, 2008.

Weaver, P. (2007). Avoiding e-learning failure.  Development Dimensions International, Inc. MMIII

Wiig, K.M., (1999). What future knowledge management users may expect.  Journal of Knowledge Management, 3(2), 155-165.

Wyles, R. (2004) Shortlisting of learning management Systems software. Retrieved on November 11, 2008.

KM - Education

Alexander, C. (2008). An Overview of LAMS. International Council of Educational Media & Advance Learning Environments, CARDET Conference proceedings.

Bennett, J. & Bennett, L. (2002).A review of factors that influence the diffusion of innovation when structuring a faculty training program. Internet and Higher Education 6. 53-63.

Boggs, D.(2008). e-Learning best practices.  The Boggs e-Learning Chronicle. Syperworks. 2, 1-10.

Bouhnik, D. & Marcus, T. (2006). Interaction in distance-learning courses. Journal of the American Society for information Science and Technology. 57(3). 299-305.

Cangelosi, V. (2008). Getting control of course management systems: recommendations for selection and maintenance of e-learning products. Unpublished thesis, Nova Southeastern University, Fort Lauderdale, Florida.

Chapman, L.D.R., Coukos, E.D., & Pisapia, J., (2001). Knowledge management technology: Making good choices.  Journal of Interactive Instruction Development, 14(2), 30-38.

Chua, A., & Goh, D. (2007).Measuring knowledge management projects: Fitting the mosaic pieces together.  Proceedings of the 40th Hawaii International Conference on System Sciences. IEEE. 1-9.

Davies, J., Duke, A., & Sure, Y. (2003). ). OntoShare ? a knowledge management environment for virtual communities of practice. Proceedings of the 2nd international conference on knowledge capture. USA, 20-27.

Francisco, J. (2006). Knowledge Management tools to support education.  Social Science Research Network.

Gibbons, S., (2005). Course Management Systems.  Library Technology Reports, 41(3), 7-11.

Graf, S. & List, B. (2005). An Evaluation of Open Source E-Learning Platforms Stressing Adaptation Issues. Proceedings of the 5th IEEE International Conference on Advanced Learning Technologies (ICALT). Taiwan, IEEE Press, pp. 163-165.

Grossman, M. (2007). The Emerging Academic Discipline of Knowledge Management.  Journal of Information Systems Education, 18(1), 31-38.

Halverson, C.A., Erickson, T., & Ackerman, M.S. (2004).  Behind the help desk: evolution of a knowledge management system in a large organization. Proceedings of the 2004 ACM conference on Computer supported cooperative work. USA, 304-313.

Hamid, J.A., (2008). Knowledge strategies of school administrators and teachers.  International Journal of Educational Management, 22(3), 259-268.

Howard, B. (2008). Common features and design principles found in exemplary educational technologies. International Journal of Information and Communication Technology Education. 4(4). 31-52.

James, R. (2000). Quality assurance and the growing puzzle of managing organizational knowledge in universities.  Higher Education Management, 12(3), 41-59.

Kidwell, J.J., Linde, K.M., & Johnson, S.L. (2000). Applying corporate knowledge management practices in higher education.  Educause Quarterly, 23(4), 28-33.

Leung, C.H., & Chan, Y.Y. (2007). Knowledge management system for electronic learning of IT skills.  Proceedings of the 8th ACM SIGITE conference on Information technology education. USA, 53-58.

Liaw, S. (2008). Investigating students' perceived satisfaction, behavioral intention, and effectiveness of e-learning: A case study of the Blackboard system.  ScienceDirect; Computers & Education 51, 864-873.

UBC Computer Scientist Wins $100,000 Award for Popular Course Software.  University of British Columbia News & Events. University of British Columbia News & Events. 9( 29)>

Lin, Q. (2007).  Student satisfactions in four mixed coursses in elementary teacher education program  The Internet and Higher Educaiton. 11. 53-59.

Marjanovic, O. (2005). Sharing and reusing learning experiences ? the knowledge management perspective.  Proceedings of the Fifth IEEE International Conference on Advanced Learning Technologies. USA, 707-709.

Ractham, P. & Zhang, X (2006). Podcasting in academia. a new knowledge management paradigm within academic settings.  Proceedings of the 2006 ACM SIGMIS CPR conference on computer personnel research: Forty four years of computer personnel research: achievements, challenges & the future. USA, 314-317.

Rao, P. & Rao, L. (1999). Strategies that support instructional technology. Syllabus. 22?24.

Ronchetti, M. & Saini, P. (2004).  Knowledge management in an e-learning system  Proceedings of the IEEE International Conference on Advanced Learning Technologies.

Santo, S.A., (2005). Knowledge Management: An Imperative for Schools of Education.  TechTrends. 49(6), 42-49.

Schulman, A. & Sims, R. (1999). Learning in an online format versus an in-class format: an experimental study. THE Journal. 6(2).

Schlager, M.S., & Fusco, J., (2003). Teacher professional development, technology, and communities of practice: Are we putting the cart before the horse?   The Information Society, 19, 203-220.

Simonson, M., (2007). Course Management Systems.  The Quarterly Review of Distance Education, 8(1), vii-ix.

Steyn, G.M., (2004). Harnessing the Power of Knowledge in Higher Education.  Education, 124(4), 615-631.

Stone, V., Bongiorno, R. & Hinegardner, P. (2004). Delivery of Web-based instruction using Blackboard: a collaborative project. Journal of the Medical Library Association 92, no. 3:375-377.

Tippins, M.J. (2003). Implementing Knowledge Management in Academia: Teaching the Teachers. The International Journal of Educational Management. 17(7), 339-345.

Vrasidas, C. (2004). Issues of Pedagogy and Design in E-learning System. In: ACM Symposium on Online Learning: 911-915. Nicosia: ACM Press.

Warnier, Y. (2008). Lead developer - October statistics. Retrieved October 11, 2008, from

Whelan, S.A. (1999). Creating effective teams: a guide for members and leaders. Thousand Oaks, CA: Sage Publishers. A handbook for teams at work.

Woodell, J., (2001). Knowledge networks in the education enterprise. Multimedia Schools. 8(2), 48-51.

Wu, H. & Huang, S. (2007). A dynamic e-learning system for the collaborative business environment. Seventh IEEE International Conference on Advanced Learning Technologies (ICALT).

Wyles, R. (20041). New Zealand Open Source Virtual Learning Environment Project - A Case Study in Achieving National Development Goals using Open Educational Resources. PCF, the Fourth Pan Commonwealth Forum on Open Learning.

Yordanova, K. (2007). Integration of knowledge management and E-learning-common features.  Proceedings of the 2007 international conference on computer systems and technologies. USA, No. 94.

Zhang, L., Kaschek, R., & Kinshuk (2005). Developing a knowledge management support system for teaching database normalization.  Proceedings of the Fifth IEEE International Conference on Advanced Learning Technologies, USA, 344-348.