Posted by:
Donna Kennedy | Matt Devine | Vito Cangelosi |                                                                                                                         Evaluation


Knowledge Management in Education:

     Knowledge management in education takes on its own set of difficulties. Education knowledge management encompasses many areas such as Student Record Management, Employee Record Management, Course Requirement Management, Student Activities Management and Course Management Systems.  With many colleges and universities moving toward anytime/anywhere platforms the distance learning arena has taken on new challenges. Course management systems (CMS) are being designed with the users in mind. In this section, each of the following CMSs have been evaluated for their implementation successes as well as problem areas and complete failures.

Course Management Systems:

               1. Commercial:    WebCT, Blackboard, Angel, Desire2Learn

               2. Open Source:   Moodle, Open Academic, ClassLink2000



Knowledge Management in Small to Mid-Sized Businesses:

     Knowledge management in small to mid-sized businesses is a vast and complex venture. Business knowledge management encompasses many areas such as Records Management, Document Management, Network Management, Employee Management, Customer Relations Management, Business Strategy Management and Employee Training Management. With the retirement of large groups of employees, tacit knowledge needs to be collected and passes down from senior to junior employees when they leave the organization (Liu & Fidel, 2007) . Furthermore, gaps exist between what senior members know and what is available in the system for newcomers to use. These gaps can be closed through proper knowledge sharing efforts. In this section, Knowledge Management Systems and E-Learning Management systems have been evaluated for their implementation successes as well as problem areas and complete failures.

Knowledge Management